Led Zeppelin could very well have been talking about the fate of the fleet manager when the group sang, “Communication breakdown, it’s always the same, having a nervous breakdown, drive me insane.” A service event comprises a great deal of information. Each stage of the process contains valuable details. But why is it so difficult for fleets to gain access to all relevant facts about a specific event? There’s no reason why particulars related to warranty and repair work as well as analytical trends about a vehicle shouldn’t be available at your fingertips. After all, since you are paying for… Read More »

DecisivConnect is pleased to publish this guest post from Andy Blair. Andy spent 26 years as a police officer in Pennsylvania, and for over 12 years was certified to perform Department of Transportation enforcement inspections. Andy now works as an associate of CVSAS Incorporated, a consulting firm specializing in managing issues of safety, compliance, loss control and loss prevention in the commercial trucking industry. Nothing can destroy a fleet owner’s bottom line faster than fines, downtime, missed deliveries and angry customers. I know, because many times I made these happen due to trucking companies that failed my DOT inspections. It… Read More »

Cloud computing continues to generate optimism across a variety of industries. A recent Saugatuck Technology report highlighted in a Forbes article notes that many IT leaders view the emerging cloud-dominated era as potentially one of the most innovative during their careers. The “cloud represent a way to deliver new service(s) while maintaining a largely flat IT spending scenario,” says William McNee, Saugatuck’s president and CEO. “While IT budgets are not growing, the ability of cloud-enabled services to rein-in costs has in fact often opened up additional investment to support innovative new business initiatives,” he adds. This exciting movement is one… Read More »

The value of having the right connections can’t be underestimated. In the business world, it opens doors, ensures you are talking to the right people and helps to close deals. On a personal level it can result in getting tickets to your favorite sold-out concert or scoring great seats for a sporting event such as an opening day baseball game. Being connected also has its merits within the trucking industry. The recent results of a GreenRoad survey support this idea. Fleets are already deploying connected technology with 57 percent using web-based services, the survey notes. Those who haven’t adopted connected… Read More »