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Management Best Practices for Service Leaders #2: KASH for Managers

KASH (Knowledge, Attitude, Skills, and Habits) is the working foundation of every Human Being. You can pick up any management book and find these attributes described in one form or another. I’d like to focus on how these have to change as you move from a “Doer” to a “Manager” (see my first post in this series, “Managing vs. Doing”). Knowledge is a part of you that has grown over many years. It starts with the knowledge you learn from your family influences, moves to the things learned and retained through your educational life. That foundation then gets built up… Read More »