Tag Archives: service history

Preventive maintenance is the cornerstone of any fleet management best practices program. In its rawest form, such an effort simply means developing strategies that will help avoid an unscheduled event for your equipment. No good can come of an unscheduled event which may occur on the road or within a fleet’s own facility. With routes and trips designed to meet customer demand, a fleet’s operations group faces a number of challenges associated with such an occurrence. The impact of a late arriving load, increased costs associated with repairing equipment under emergency conditions and ensuring an alternate means of delivering the… Read More »

Every service event on the Decisiv Service Management platform tells a story. Here are two stories (with participant and company names changed to protect identities) on the value of having service history across a dealer group or service network available to a fleet. Story #1 – “Turbo Issues” Fleet Complaint: external turbo issues … pick up at earliest possible time From: Dealer B <Barry> To: Fleet <Bill> Date: 06/14/2011 at 09:04 AM EDT external Will pick [unit up] this morning 06/14. Thanks From: Fleet <Bill> To: Dealer B <Barry> Date: 06/14/2011 at 03:05 PM EDT external Turbo part on its… Read More »